Arizona Citizen Voice - User contributions [en]

Main Page

2026-09-11T19:07:11Z

Jamie martin: multiple changes to verbiage to clarify the message and punctuation updates

__NOTOC__
=== Arizona Citizen Voice ===
'''Arizona Citizen Voice''' (ACV) is an independent organization working with our Arizona Senators and Representatives to take action on behalf of all of Arizona's citizens to pass legislation in 2027 to hold Arizona counties accountable to valid citizen complaints.

We seek to pass an Arizona law requiring counties to implement a process for receiving and responding to citizen complaints about county governance. The complaint process would be modeled after, and overseen by, the Arizona Ombudsman-Citizens’ Aide [https://www.azoca.gov/about/ Arizona Ombudsman-Citizens’ Aide] to ensure consistency across all Arizona counties.

We are not trying to ''fight city hall'' as the expression goes. We are asking Arizona counties to listen to their citizens, respectfully consider their concerns and take action to fix issues when citizens' concerns are validated. We don't want a fight; we want to be heard.

From a citizen's perspective, this is a bipartisan issue. The proposal doesn't favor one party over the other. The proposal's sole purpose is to give each citizen equal standing to be heard when they have felt unfairly treated by county government.

ACV is an all-volunteer organization. We do not receive funds from any outside entity. We certainly don't have any funds to be lobbying through normal channels.

We've layered our presentation so that you don't have to read every page of our website to understand our mission. Some of you may have already felt an injustice from your personal interactions with your County. You have seen firsthand how their actions or inaction can cause harm and can't get answers when they are desperately needed. If you're in that boat, you're ready to jump into action and this will be a short read.

If you're a "Doubting Thomas," we have data to satisfy your skepticism. That said, you're going to be disappointed if you're expecting a legal argument proving there is a governance problem beyond a reasonable doubt. Instead, we will trend examples of poor governance, so patterns of poor management decisions reveal themselves as issues in need of a legislative intervention.

The raw data comes from citizen interfaces with the county and government reports. Interestingly, we found examples of poor governance in government investigations of election-related anomalies. For example, procedures intended to ensure compliance with the Arizona Revised Statutes were violated as determined by an inspector for the [https://www.azag.gov/sites/default/files/2025-06/2020_General_Election_Investigation_Summary.pdf Arizona Attorney General's Office 2020 General Election Investigation]. The investigation found numerous anomalies, but no malicious or criminal intent. Basically, the Arizona Attorney General's investigation left a trail of incompetence (poor governance) as the reason for deviating from legal requirements. As would be expected in a criminal investigation, compliance with the law was more important than doing the right thing. Therefore, they left breadcrumbs of poor governance examples in their effort to show compliance with the law.

We chose to present information in the Wiki format because of its use of hyperlinks. These hyperlinks will allow you to learn more according to your personal areas of interest. Please heed our warning: you may get lost in the data so use the organization of topics in the left margin to help you navigate through the abundance of data. Use the left margin as you would a directory in a shopping mall. The organization of topics will help you find where you are in the data and where you want to go.

=== Navigational Guide ===
The following diagram will help you determine how far you want to go to understand the issues and the proposed solution.

----[[File:Home Page Directory Rev1.jpg|thumb|612x612px|left]]'''<big>[[Arizona Citizen Voice Goal|Arizona Citizen Voice GOAL]]</big>'''

Click here to learn more about the GOAL.
----'''<big>[[Legislative Action]]</big>'''

Click here to learn more about what we are asking of our Legislators.
----'''<big>[[Public Support]]</big>'''

Click here to learn how you can help.
----

.

.
----

<big>'''[[Proposed Bill]]'''</big> - To be developed.
----<big>'''[[Standard for Good Governance|Standard for Good]]'''</big> - Read Federal Standards for Government.
----
'''<big>[[Governance Gaps]]</big>''' - that we identified in our assessment.
----'''<big>[[Poor Governance Examples]]</big>''' - See how we identified the Governance Gaps
----.
----
----

==== Quick Overview ====
If you're already in agreement with the need to force Arizona counties to implement a formal complaint process, then the following pages should suffice:

* '''[[Arizona Citizen Voice Goal]]''' - This page will explain our goal and give a quick overview about how we intend to get there.
* '''[[Legislative Action]]''' - We are seeking lasting improvements, which will require new laws and Legislative involvement to make it happen.
* '''[[Public Support]]''' - We need you to let your Legislators know this proposal is important to you. You may also become another volunteer.

Everyone needs to start with this Quick Overview, including those who remain skeptical.

==== Details for the Skeptic ====
This is a bulleted outline of the best way to learn more about the proposal and the reasoning behind the proposal.

* '''[[Proposed Bill]]''' - The Arizona County governance improvement bill needs to be written. We need at least one Legislator to step up and help us write a bill that can pass. The bill needs to be scant on details and big on impact.
** [[Process Overview]] - This page explains what we are seeking in the bill.
** [[Process Specification]] - This page explains the process steps, which would be implemented by the counties. This detail is not expected in the bill, which becomes law. The law needs to implement these details.
* '''[[Standard for Good Governance]]''' -
** US GAO Green Book - This explains what good looks like. This is the standard used to identify poor governance.
* '''[[Governance Gaps]]''' - This explains the governance gaps we discovered.
** Green Book Attributes - Each example was compared to the Green Book Attributes to determine if County behaviors deviated from the Federal standards.
** Heat Maps - These present our narrative findings in a mathematical setting for t
** Take-aways
* '''[[Poor Governance Examples]]'''
** Jamie's Examples
** Gov Examples

=== Governance Gap Video ===
A short seven-minute video was developed to help you understand our motivation for seeking a change to the Arizona Revised Statutes to hold Arizona counties accountable to you, an Arizona citizen.{{#ev:youtube|rNILRNN4phE|alignment=center}}

=== Our Prayer ===

Some citizens feel that we are in a battle with our own government. It's a battle of words, not a physical battle. It's not a yelling match; we seek words that spark curiosity and thoughtful consideration. ACV adopted this prayer in an effort to receive God’s guidance. We, you and all of us need to find the right words, said at the right time, to allow others to see how the proposed bill serves both citizens and government. It is a desire to promote positive outcomes from a freedom to exchange ideas. <blockquote>''Dear heavenly Father, you have blessed the United States of America with founding fathers that served you. You gave them the wisdom to for the first time in recorded history to create a nation for the sole purpose of serving its people. While not perfect, a government by the people and for the people has prevailed for over 250 years. With your love and grace, our nation’s laws have evolved as people’s needs have changed.''

''We seek your wisdom and ask for your guidance in preserving the public’s trust in Arizona County government. A citizen’s voice is meaningless unless acknowledged and addressed with respect. We envision new laws to ensure all citizen concerns are heard. Your desire for peace and love will be served by a thoughtful government response. Your desire for justice will be served when citizen input has been addressed, promoting transparency and making governance decisions that are efficient, effective, safe and benefit the majority of people.''

''Please guide us towards finding the right words to justify new laws. With your grace, new laws will restore public confidence in government by ensuring citizen voices are heard. A government by the people can’t serve its people unless each voice has an opportunity to be heard. It’s a daunting change, but necessary to address our fast-paced society, where those in control may not always slow down to hear from the meek. ''

''Heavenly Father, it is through our understanding of your desire for love and peace that we seek these new laws. Please grant us the will to carry these ideas forward to our Arizona Legislature and Governor. With devotion to you, we will be patient, place our trust in you, and accept any outcome. We pray that our vision serves you. Amen.''</blockquote>

Main Page

2026-09-11T19:03:49Z

Jamie martin: multiple changes to verbiage to clarify the message and punctuation updates

__NOTOC__
=== Arizona Citizen Voice ===
'''Arizona Citizen Voice''' (ACV) is an independent organization working with our Arizona Senators and Representatives to take action on behalf of all of Arizona's citizens to pass legislation in 2027 to hold Arizona counties accountable to valid citizen complaints.

We seek to pass an Arizona law requiring counties to implement a process for receiving and responding to citizen complaints about county governance. The complaint process would be modeled after, and overseen by, the Arizona Ombudsman-Citizens’ Aide [https://www.azoca.gov/about/ Arizona Ombudsman-Citizens’ Aide] to ensure consistency across all Arizona counties.

We are not trying to ''fight city hall'' as the expression goes. We are asking Arizona counties to listen to their citizens, respectfully consider their concerns and take action to fix issues when citizens' concerns are validated. We don't want a fight; we want to be heard.

From a citizen's perspective, this is a bipartisan issue. The proposal doesn't favor one party over the other. The proposal's sole purpose is to give each citizen equal standing to be heard when they have felt unfairly treated by county government.

ACV is an all-volunteer organization. We do not receive funds from any outside entity. We certainly don't have any funds to be lobbying through normal channels.

We've layered our presentation so that you don't have to read every page of our website to understand our mission. Some of you may have already felt an injustice from your personal interactions with your County. You have seen firsthand how their actions or inaction can cause harm and can't get answers when they are desperately needed. If you're in that boat, you're ready to jump into action and this will be a short read.

If you're a "Doubting Thomas," we have data to satisfy your skepticism. That said, you're going to be disappointed if you're expecting a legal argument proving there is a governance problem beyond a reasonable doubt. Instead, we will trend examples of poor governance, so patterns of poor management decisions reveal themselves as issues in need of a legislative intervention.

The raw data comes from citizen interfaces with the county and government reports. Interestingly, we found examples of poor governance in government investigations of election-related anomalies. For example, procedures intended to ensure compliance with the Arizona Revised Statutes were violated as determined by an inspector for the [https://www.azag.gov/sites/default/files/2025-06/2020_General_Election_Investigation_Summary.pdf Arizona Attorney General's Office 2020 General Election Investigation]. The investigation found numerous anomalies, but no malicious or criminal intent. Basically, the Arizona Attorney General's investigation left a trail of incompetence (poor governance) as the reason for deviating from legal requirements. As would be expected in a criminal investigation, compliance with the law was more important than doing the right thing. Therefore, they left breadcrumbs of poor governance examples in their effort to show compliance with the law.

We chose to present information in the Wiki format because of its use of hyperlinks. These hyperlinks will allow you to learn more according to your personal areas of interest. Please heed our warning: you may get lost in the data so use the organization of topics in the left margin to help you navigate through the abundance of data. Use the left margin as you would a directory in a shopping mall. The organization of topics will help you find where you are in the data and where you want to go.

=== Navigational Guide ===
The following diagram will help you determine how far you want to go to understand the issues and the proposed solution.

----[[File:Home Page Directory Rev1.jpg|thumb|612x612px|left]]'''<big>[[Arizona Citizen Voice Goal|Arizona Citizen Voice GOAL]]</big>'''

Click here to learn more about the GOAL.
----'''<big>[[Legislative Action]]</big>'''

Click here to learn more about what we are asking of our Legislators.
----'''<big>[[Public Support]]</big>'''

Click here to learn how you can help.
----

.

.
----

<big>'''[[Proposed Bill]]'''</big> - To be developed.
----<big>'''[[Standard for Good Governance|Standard for Good]]'''</big> - Read Federal Standards for Government.
----
'''<big>[[Governance Gaps]]</big>''' - that we identified in our assessment.
----'''<big>[[Poor Governance Examples]]</big>''' - See how we identified the Governance Gaps
----.
----
----

==== Quick Overview ====
If you're already in agreement with the need to force Arizona counties to implement a formal complaint process, then the following pages should suffice:

* '''[[Arizona Citizen Voice Goal]]''' - This page will explain our goal and give a quick overview about how we intend to get there.
* '''[[Legislative Action]]''' - We are seeking lasting improvements, which will require new laws and Legislative involvement to make it happen.
* '''[[Public Support]]''' - We need you to let your Legislators know this proposal is important to you. You may also become another volunteer.

Everyone needs to start with this Quick Overview, including those who remain skeptical.

==== Details for the Skeptic ====
This is a bulleted outline of the best way to learn more about the proposal and the reasoning behind the proposal.

* '''[[Proposed Bill]]''' - The Arizona County governance improvement bill needs to be written. We need at least one Legislator to step up and help us write a bill that can pass. The bill needs to be scant on details and big on impact.
** [[Process Overview]] - This page explains what we are seeking in the bill.
** [[Process Specification]] - This page explains the process steps, which would be implemented by the counties. This detail is not expected in the bill, which becomes law. The law needs to implement these details.
* '''[[Standard for Good Governance]]''' -
** US GAO Green Book - This explains what good looks like. This is the standard used to identify poor governance.
* '''[[Governance Gaps]]''' - This explains the governance gaps we discovered.
** Green Book Attributes - Each example was compared to the Green Book Attributes to determine if County behaviors deviated from the Federal standards.
** Heat Maps - These present our narrative findings in a mathematical setting for t
** Take-aways
* '''[[Poor Governance Examples]]'''
** Jamie's Examples
** Gov Examples

=== Governance Gap Video ===
A short seven-minute video was developed to help you understand our motivation for seeking a change to the Arizona Revised Statutes to hold Arizona counties accountable to you, an Arizona citizen.{{#ev:youtube|rNILRNN4phE|alignment=center}}

=== Our Prayer ===

Some citizens feel that we are in a battle with our own government. It's a battle of words, not a physical battle. It's not a yelling match; we seek words that spark curiosity and thoughtful consideration. ACV adopted this prayer in an effort to receive God’s guidance. We, you and all of us need to find the right words, said at the right time, to allow others to see how the proposed bill serves both citizens and government. It is a desire to promote positive outcomes from a freedom to exchange ideas. <blockquote>''Dear heavenly Father, you have blessed the United States of America with founding fathers that served you. You gave them the wisdom to for the first time in recorded history to create a nation for the sole purpose of serving its people. While not perfect, a government by the people and for the people has prevailed for over 250 years. With your love and grace, our nations laws have evolved as people’s needs have changed.''

''We seek your wisdom and ask for your guidance in a preserving the public’s trust in Arizona County government. A citizen’s voice is meaningless unless acknowledged and addressed with respect. We envision new laws to ensure all citizen concerns are heard. Your desire for peace and love will be served by a thoughtful government response. Your desire for justice will be served when citizen input has been addressed, promoting transparency and making governance decisions that are efficient, effective, safe and benefits the majority of people.''

''Please guide us towards finding the right words to justify new laws. With your grace, new laws will restore public confidence in government by ensuring citizen voices are heard. A government by the people can’t serve its people unless each voice has an opportunity to be heard. It’s a daunting change, but necessary to address our fast-paced society, where those in control may not always slow down to hear from the meek. ''

''Heavenly Father, it is through our understanding of your desire for love and peace that we seek these new laws. Please grant us the will to carry these ideas forward to our Arizona Legislature and Governor. With devotion to you, we will be patience, place our trust in you, and accept any outcome. We pray that our vision serves you. Amen.''</blockquote>

Main Page

2026-09-11T18:59:36Z

Jamie martin: multiple changes to verbiage to clarify the message and punctuation updates

__NOTOC__
=== Arizona Citizen Voice ===
'''Arizona Citizen Voice''' (ACV) is an independent organization working with our Arizona Senators and Representatives to take action on behalf of all of Arizona's citizens to pass legislation in 2027 to hold Arizona counties accountable to valid citizen complaints.

We seek to pass an Arizona law requiring counties to implement a process for receiving and responding to citizen complaints about county governance. The complaint process would be modeled after, and overseen by, the Arizona Ombudsman-Citizens’ Aide [https://www.azoca.gov/about/ Arizona Ombudsman-Citizens’ Aide] to ensure consistency across all Arizona counties.

We are not trying to ''fight city hall'' as the expression goes. We are asking Arizona counties to listen to their citizens, respectfully consider their concerns and take action to fix issues when citizens' concerns are validated. We don't want a fight; we want to be heard.

From a citizen's perspective, this is a bipartisan issue. The proposal doesn't favor one party over the other. The proposal's sole purpose is to give each citizen equal standing to be heard when they have felt unfairly treated by county government.

ACV is an all-volunteer organization. We do not receive funds from any outside entity. We certainly don't have any funds to be lobbying through normal channels.

We've layered our presentation so that you don't have to read every page of our website to understand our mission. Some of you may have already felt an injustice from your personal interactions with your County. You have seen firsthand how their actions or inaction can cause harm and can't get answers when they are desperately needed. If you're in that boat, you're ready to jump into action and this will be a short read.

If you're a "Doubting Thomas," we have data to satisfy your skepticism. That said, you're going to be disappointed if you're expecting a legal argument proving there is a governance problem beyond a reasonable doubt. Instead, we will trend examples of poor governance, so patterns of poor management decisions reveal themselves as issues in need of a legislative intervention.

The raw data comes from citizen interfaces with the county and government reports. Interestingly, we found examples of poor governance in government investigations of election-related anomalies. For example, procedures intended to ensure compliance with the Arizona Revised Statutes were violated as determined by an inspector for the [https://www.azag.gov/sites/default/files/2025-06/2020_General_Election_Investigation_Summary.pdf Arizona Attorney General's Office 2020 General Election Investigation]. The investigation found numerous anomalies, but no malicious or criminal intent. Basically, the Arizona Attorney General's investigation left a trail of incompetence (poor governance) as the reason for deviating from legal requirements. As would be expected in a criminal investigation, compliance with the law was more important than doing the right thing. Therefore, they left breadcrumbs of poor governance examples in their effort to show compliance with the law.

We chose to present information in the Wiki format because of its use of hyperlinks. These hyperlinks will allow you to learn more according to your personal areas of interest. Please heed our warning: you may get lost in the data so use the organization of topics in the left margin to help you navigate through the abundance of data. Use the left margin as you would a directory in a shopping mall. The organization of topics will help you find where you are in the data and where you want to go.

=== Navigational Guide ===
The following diagram will help you determine how far you want to go to understand the issues and the proposed solution.

----[[File:Home Page Directory Rev1.jpg|thumb|612x612px|left]]'''<big>[[Arizona Citizen Voice Goal|Arizona Citizen Voice GOAL]]</big>'''

Click here to learn more about the GOAL.
----'''<big>[[Legislative Action]]</big>'''

Click here to learn more about what we are asking of our Legislators.
----'''<big>[[Public Support]]</big>'''

Click here to learn how you can help.
----

.

.
----

<big>'''[[Proposed Bill]]'''</big> - To be developed.
----<big>'''[[Standard for Good Governance|Standard for Good]]'''</big> - Read Federal Standards for Government.
----
'''<big>[[Governance Gaps]]</big>''' - that we identified in our assessment.
----'''<big>[[Poor Governance Examples]]</big>''' - See how we identified the Governance Gaps
----.
----
----

==== Quick Overview ====
If you're already in agreement with the need to force Arizona counties to implement a formal complaint process, then the following pages should suffice:

* '''[[Arizona Citizen Voice Goal]]''' - This page will explain our goal and give a quick overview about how we intend to get there.
* '''[[Legislative Action]]''' - We are seeking lasting improvements, which will require new laws and Legislative involvement to make it happen.
* '''[[Public Support]]''' - We need you to let your Legislators know this proposal is important to you. You may also become another volunteer.

Everyone needs to start with this Quick Overview, including those who remain skeptical.

==== Details for the Skeptic ====
This is a bulleted outline of the best way to learn more about the proposal and the reasoning behind the proposal.

* '''[[Proposed Bill]]''' - The Arizona County governance improvement bill needs to be written. We need at least one Legislator to step up and help us write a bill that can pass. The bill needs to be scant on details and big on impact.
** [[Process Overview]] - This page explains what we are seeking in the bill.
** [[Process Specification]] - This page explains the process steps, which would be implemented by the counties. This detail is not expected in the bill, which becomes law. The law needs to implement these details.
* '''[[Standard for Good Governance]]''' -
** US GAO Green Book - This explains what good looks like. This is the standard used to identify poor governance.
* '''[[Governance Gaps]]''' - This explains the governance gaps we discovered.
** Green Book Attributes - Each example was compared to the Green Book Attributes to determine if County behaviors deviated from the Federal standards.
** Heat Maps - These present our narrative findings in a mathematical setting for t
** Take-aways
* '''[[Poor Governance Examples]]'''
** Jamie's Examples
** Gov Examples

=== Governance Gap Video ===
A short seven-minute video was developed to help you understand our motivation for seeking a change to the Arizona Revised Statutes to hold Arizona counties accountable to you, an Arizona citizen.{{#ev:youtube|rNILRNN4phE|alignment=center}}

=== Our Prayer ===

Some citizens feel that we are in a battle with our own government. It's a battle of words, not a physical battle. It's not a yelling match; we seek words that spark curiosity and thoughtful consideration. ACV adopted this prayer in effort to receive God’s guidance. We, you and all of us need to find the right words, said at the right time, to allow others to see how the proposed bill serves both citizens and government. It is a desire to promote positive outcomes from a freedom to exchange ideas. <blockquote>''Dear heavenly Father, you have blessed the United States of America with founding fathers that served you. You gave them the wisdom to for the first time in recorded history to create a nation for the sole purpose of serving its people. While not perfect, a government by the people and for the people has prevailed for over 250 years. With your love and grace, our nations laws have evolved as people’s needs have changed.''

''We seek your wisdom and ask for your guidance in a preserving the public’s trust in Arizona County government. A citizen’s voice is meaningless unless acknowledged and addressed with respect. We envision new laws to ensure all citizen concerns are heard. Your desire for peace and love will be served by a thoughtful government response. Your desire for justice will be served when citizen input has been addressed, promoting transparency and making governance decisions that are efficient, effective, safe and benefits the majority of people.''

''Please guide us towards finding the right words to justify new laws. With your grace, new laws will restore public confidence in government by ensuring citizen voices are heard. A government by the people can’t serve its people unless each voice has an opportunity to be heard. It’s a daunting change, but necessary to address our fast-paced society, where those in control may not always slow down to hear from the meek. ''

''Heavenly Father, it is through our understanding of your desire for love and peace that we seek these new laws. Please grant us the will to carry these ideas forward to our Arizona Legislature and Governor. With devotion to you, we will be patience, place our trust in you, and accept any outcome. We pray that our vision serves you. Amen.''</blockquote>

Main Page

2026-09-11T18:28:02Z

Jamie martin: changed complaint to complaints

__NOTOC__
=== Arizona Citizen Voice ===
'''Arizona Citizen Voice''' (ACV) is an independent organization working with our Arizona Senators and Representatives to take action on behalf of all of Arizona's citizens to pass legislation in 2027 to hold Arizona counties accountable to valid citizen complaints.

We seek to pass an Arizona law requiring Arizona counties to implement a process to receive and respond to citizen complaints about county governance issues, Arizona counties will model the citizen complaint process after and be overseen by the [https://www.azoca.gov/about/ Arizona Ombudsman-Citizens’ Aide] Legislative Agency to ensure consistency across all Arizona Counties. If the State of Arizona has a process for addressing citizen concerns, certainly this type of process could be implemented at the county level.

We are not trying to ''fight city hall'' as the expression goes. We are asking Arizona counties to listen to its citizens, respectfully consider their concerns and take action to fix issues when citizen's concerns are validated. We don't want a fight; we want to be heard.

From a citizen's perspective, this is a bipartisan issue. The proposal doesn't favor one party over the other. The proposal sole purpose is to give each citizen equal standing to be heard when they have felt unfairly treated by county government.

ACV is an all-volunteer organization. We do not receive funds from any outside entity. We certainly don't have any funds to be lobbying through normal channels.

We've layered our presentation so that you don't have to read every page of our website to understand our mission. Some of you may have already felt an injustice from your personal interfaces with your County. You have seen firsthand how their actions or inaction can cause harm and can't get answers when they are desperately needed. If you're in that boat, you're already to jump into action and this will be a short read.

If you're a "Doubting Thomas," we have data to satisfy your skepticism. That said, you're going to be disappointed if you're expecting a legal argument, proving there is a governance problem beyond a reasonable doubt. Instead, we will trend examples of poor governance, so the patterns poor management decisions reveal themselves as issues in need of a legislative intervention.

The raw data comes from citizen interfaces with the county and government reports. Interestingly, we found examples of poor governance is government investigation of election-related anomalies. For example, procedures intended to ensure compliance with the Arizona Revised Statutes were violated as determined by an inspector for the [https://www.azag.gov/sites/default/files/2025-06/2020_General_Election_Investigation_Summary.pdf Arizona Attorney General's Office 2020 General Election Investigation]. The investigation found numerous anomalies, but no malicious or criminal intent. Basically, the Arizona Attorney General's investigation left a trail of incompetence (poor governance) as the reason for deviating from legal requirements. As would be expected in a criminal investigation, compliance with the law was more important than doing the right thing. Therefore, they left breadcrumbs of poor governance examples in their effort to show compliance with the law.

We chose to present information in the Wiki-format because of its use of hyperlinks. These hyperlinks will allow you to learn more according to your personal areas of interest. Please heed our warning, you may get lost in the data so use organization of topics in the left margin to help you navigate through the abundance of data. Use left margin as you would a directory in a shopping mall. The organization of topic will help you find where you are in the data and where you want to go.

=== Navigational Guide ===
The following diagram will help you determine how far you want to go to understand the issues and the proposed solution.

----[[File:Home Page Directory Rev1.jpg|thumb|612x612px|left]]'''<big>[[Arizona Citizen Voice Goal|Arizona Citizen Voice GOAL]]</big>'''

Click here to learn more about the GOAL.
----'''<big>[[Legislative Action]]</big>'''

Click here to learn more about what we are asking of our Legislators.
----'''<big>[[Public Support]]</big>'''

Click here to lean how you can help.
----

.

.
----

<big>'''[[Proposed Bill]]'''</big> - To be developed.
----<big>'''[[Standard for Good Governance|Standard for Good]]'''</big> - Read Federal Standards for Government.
----
'''<big>[[Governance Gaps]]</big>''' - that we identified in our assessment.
----'''<big>[[Poor Governance Examples]]</big>''' - See how we identified the Governance Gaps
----.
----
----

==== Quick Overview ====
If you're already in agreement with the need to force Arizona counties to implement a formal complaint process, then the following pages should suffice:

* '''[[Arizona Citizen Voice Goal]]''' - This page will explain our goal and give a quick overview about how we intend to get there.
* '''[[Legislative Action]]''' - We are seeking lasting improvements, which will require new laws and Legislative involvement to make it happen.
* '''[[Public Support]]''' - We need you to let your Legislators know this proposal is important to you. You may also become another volunteer.

Everyone needs to start with this Quick Overview, including you skeptics.

==== Details for the Skeptic ====
This is a bulleted outline of the best way to learn more about the proposal and the reasoning behind the proposal.

* '''[[Proposed Bill]]''' - The Arizona County governance improvement bill needs to be written. We need at least one Legislator to step up and help us write a bill that can get passed. The bill needs to be scant on details and big on impact.
** [[Process Overview]] - This page explains what we are seeking in the bill.
** [[Process Specification]] - This page explains the process steps, which would be implemented by the counties. This detail is not expected in the bill, which becomes law. The law needs to implement these details.
* '''[[Standard for Good Governance]]''' -
** US GAO Green Book - This explains what good looks like. This is the standard used to identify poor governance.
* '''[[Governance Gaps]]''' - This explains the governance gaps we discovered.
** Green Book Attributes - Each example was compared to the Green Book Attributes to determine if County behaviors deviated from the Federal standards.
** Heat Maps - These present our narrative findings in a mathematical setting for t
** Take-aways
* '''[[Poor Governance Examples]]'''
** Jamie's Examples
** Gov Examples

=== Governance Gap Video ===
A short seven-minute video was developed to help you understand our motivation for seeking a change to the Arizona Revised Statute to hold Arizona counties accountable to you, an Arizona citizen.{{#ev:youtube|rNILRNN4phE|alignment=center}}

=== Our Prayer ===

Some citizens feel that we are in a battle with our own government. It's a battle of words, not a physical battle. It's not a yelling match; we seek words that spark curiosity and thoughtful consideration. ACV adopted this prayer in an effort receive God's guidance. We, you and all of us need to find the right words, said at the right time, to allow others to see how the proposed bill serves both citizens and government. It is a desire to promote positive outcomes from a freedom to exchange ideas. <blockquote>''Dear heavenly Father, you have blessed the United States of America with founding fathers that served you. You gave them the wisdom to for the first time in recorded history to create a nation for the sole purpose of serving its people. While not perfect, a government by the people and for the people has prevailed for over 250 years. With your love and grace, our nations laws have evolved as people’s needs have changed.''

''We seek your wisdom and ask for your guidance in a preserving the public’s trust in Arizona County government. A citizen’s voice is meaningless unless acknowledged and addressed with respect. We envision new laws to ensure all citizen concerns are heard. Your desire for peace and love will be served by a thoughtful government response. Your desire for justice will be served when citizen input has been addressed, promoting transparency and making governance decisions that are efficient, effective, safe and benefits the majority of people.''

''Please guide us towards finding the right words to justify new laws. With your grace, new laws will restore public confidence in government by ensuring citizen voices are heard. A government by the people can’t serve its people unless each voice has an opportunity to be heard. It’s a daunting change, but necessary to address our fast-paced society, where those in control may not always slow down to hear from the meek. ''

''Heavenly Father, it is through our understanding of your desire for love and peace that we seek these new laws. Please grant us the will to carry these ideas forward to our Arizona Legislature and Governor. With devotion to you, we will be patience, place our trust in you, and accept any outcome. We pray that our vision serves you. Amen.''</blockquote>

June 25, 2025: Runbeck Contract Delivered

2026-09-11T02:02:10Z

Jamie martin: Added findings from the review of the Runbeck Contract

'''This is not ready for proofreading.'''

You are here: Poor Governance Data; Poor Governance Examples; Jamie's Example; '''June 25, 2025: Runbeck Contract Delivered'''<blockquote>The next part of Jamie's Story is [[June 25, 2025: Dominion Contract Delivered]]</blockquote>
----

Runbeck Election Services, Inc.???????????????????????/

=== Jamie's Timeline ===
{{Jamies Timeline}}

=== Overview ===
I received a 116-page Runbeck Election Services contract, followed later by a second 58-page version, with no explanation of what I was looking at or how the documents related to one another.

As I reviewed these Runbeck contracts, I found multiple dates, strikethroughs, and what I later told were amendments. However, these amendments were not self-explanatory. No documentation was provided to justify or show the person or people responsible for approving the amendments; just the strike throughs and actual changes were shown.

=== MC Contracts with Runbeck Election Services, Inc. ===
Note: These contracts were split into smaller files by ACV because of file size limitations on the Wiki platform.

==== March 17, 2025 Contract Approval Date ====
This was the current Runbeck with MC as of when the PPR was submitted in April 2025.

# [[Media:Runbeck 2025-03-17 Part 01 of 04 Pages 001-029.pdf|2025, Part 1 of 4]]
# [[Media:Runbeck 2025-03-17 Part 02 of 04 Pages 030-043.pdf|2025, Part 2 of 4]]
# [[Media:Runbeck 2025-03-17 Part 03 of 04 Pages 044-050.pdf|2025, Part 3 of 4]]
# [[Media:Runbeck 2025-03-17 Part 04 of 04 Pages 051-058.pdf|2025, Part 4 of 4]]

=== September 30, 3021 Last Contract Approval Date ===
This contract between Runbeck and MC was first approved on June 9, 2011. The contract had been amended a few times and was in effect during the 2020 Presidential Election.

# [[Media:Runbeck 2021-09-30 Part 1 of 4.pdf|2021, Part 1 of 4]]
# [[Media:Runbeck 2021-09-30 Part 2 of 4 Pages 59-87.pdf|2021, Part 2 of 4]]
# [[Media:Runbeck 2021-09-21 Part 03 of 04 Pages 088-101.pdf|2021, Part 3 of 4]]
# [[Media:Runbeck 2021-09-30 04 of 04 Pages 102-116.pdf|2021, Part 4 of 4]]

=== Critique: What are the issues? ===
Questions Submitted for Contract Compliance Review - Questions 1-4 are the governing records. Questions 5-18 ask who evaluates, investigates, corrects, verifies, and closes a citizen reported complaint or concern.

1. Please identify the complete sequence of Runbeck contracts and amendments

governing the November 3, 2020 General Election, including the effective dates of each

contract and amendment.

2. Which Disaster Recovery Plan was contractually in effect for the November 3, 2020

General Election?

3. Please identify the agreements, contracts, memoranda of understanding, the applicable

Election Procedures Manual (EPM), or other governing documents relating to:

o Motor Vehicle Division terms and conditions with Elections;

o United States Postal Service election mail processing;

o First-level signature verification for the November 3, 2020 General Election; and

o Any applicable Election Procedures Manual provisions governing these activities.

4. If any of the documents identified in Question 3 do not exist, were not maintained, or

cannot be produced, please state that directly.

5. Who is responsible for performing the initial evaluation of a citizen-reported concern

that may involve laws, regulations, contracts, policies, procedures, or internal controls?

6. Who determines whether such a concern is a routine administrative matter or a

potential compliance issue requiring formal review?

7. Is there an identified process requiring that determination before a concern is routed to

one or more County departments?

8. If such a process exists, please identify the policy, procedure, administrative directive,

ordinance, or other governing authority establishing that process.

9. When a citizen reports concerns involving governing contracts, the Election Procedures

Manual, discrepancies in contract documentation, Disaster Recovery documentation,

the inability to locate agreements or memoranda of understanding, or other apparent

gaps involving contracts, policies, procedures, regulations, or internal controls, who

determines whether those issues warrant formal compliance review?

10. If requested contracts, amendments, agreements, memoranda of understanding, the

applicable Election Procedures Manual, or other governing documents cannot be

produced, who determines whether that itself constitutes a compliance issue requiring

further investigation or corrective action?

11. If a concern is determined to warrant formal compliance review, who is responsible for

assigning ownership of the matter?

12. Who is responsible for coordinating any cross-department investigation?

13. Who determines whether corrective action is required?

14. Who verifies that corrective actions have been effectively implemented?

15. Who is responsible for monitoring for recurrence?

16. Who is responsible for formally closing the matter?

17. How is the reporting citizen informed of the outcome of the review?

18. If Maricopa County has a documented process addressing the questions above, I request

that the County identify that process. If no such documented process exists, I request

that the County state that directly.

Note: '''Two different disaster recovery plans'''

The contract package contains two versions of Exhibit C the Disaster Recovery Plan in effect during the Covid 19 pandemic election:

* One version has no effective date and is crossed out on every page.
* The other version is marked “Effective 1-1-16” and is not crossed out.

The two plans are not identical. They list different backup arrangements and facilities in AZ and Florida.

Amendment No. 1 says:

“Delete Exhibit C in its entirety and replace with Exhibit C effective 1-1-16.”

What was not explained is why the amendment dated 6.4.2020 was signed by procurement and states all other terms and conditions remain unchanged.

What the records still do not clearly answer is whether the January 1, 2016 plan remained in effect and was actually used during the November 3, 2020 General Election. That is why I asked the County to identify the complete contract and amendment history and tell me which disaster recovery plan governed the 2020 election. The answer has never been given.

Throughout my effort to obtain and understand these records, none of the written responses I received provided a clear amendment history explaining what each amendment changed. No one identified which amendment established the disaster recovery plan governing the 2020 election.

I had to piece the history together myself from the 116-page contract package. That is why my formal complaint asks the County to identify the complete sequence of contracts and amendments, their effective dates, and the disaster recovery plan that was actually in effect for the November 3, 2020 General Election.

'''Additional questions raised by reviewing the contracts'''

'''After submitting my complaint, a closer review of the contracts raised additional questions:'''

'''1.What testing was performed on the disaster recovery plan before the November 3, 2020 General Election? Please provide the test dates, results, identified problems, corrective actions, and County approval.'''

'''2.The plan states that production could resume within 6 to 72 hours. Who determined that this timeframe would meet election deadlines, and what testing supported that determination?'''

'''3.What testing showed that backup data could be restored without losing, duplicating, or incorrectly processing election records?'''

'''4.What written agreements confirmed that the backup facilities had sufficient equipment, staffing, security, supplies, and capacity to perform Maricopa County’s work?'''

'''5.What was the staffing-continuity plan if key Runbeck employees were unavailable during the pandemic?'''

'''6.Amendment No. 7 added the retrofit of 250 County-owned printers shortly before the 2020 election. When was that work completed, what acceptance testing was performed, who approved the equipment for use, and were any problems identified and corrected?'''

'''7.The contract allowed the County to inspect Runbeck’s services and require correction. Please provide the inspection records, identified deficiencies, corrective actions, verification, and final closure records applicable to the 2020 election.'''

January 24, 2026, Broadening the Support

2026-09-10T22:40:37Z

Jamie martin: Word an removed

You are here: Poor Governance Data; Poor Governance Examples; --Jamie's Examples; '''Broadening the Support'''

* The next part of the story is [[February 23, 2026: Plaintiff's Briefing]]

----On January 24, 2026, my resolution was presented to the 2026 Mandatory Meeting of the Republican Party of Arizona. The resolution was titled, Public-Private Partnership (PPP) Contracts Must Be Open and Transparent, Subject to Public Oversight, Audits, and Corrective Action Plans. It had been approved in smaller settings. This presentation was to the state-wide assembly of Republican State Committeemen. The resolution identified performance gaps in Maricopa County governance and called upon the Arizona State Legislature to establish laws mandating that all Public-Private Partnership contracts institute Contract Compliance Oversight and Corrective Action Plans.

'''No Governance Gaps''' are identified on this page since there are no observations of Maricopa County practices or behaviors.

=== Jamie's Timeline ===
{{Template:Jamies_Timeline}}

=== The PPP Resolution ===
This version is from 7/22/25. This is the same text that was presented in January 202026 Mandatory Meeting of the Republican Party of Arizona. This resolution was approved.

[[File:2025-07-2025_PPP.png|border]]

July 25, 2025; Still Gaining Support

2026-09-10T22:35:45Z

Jamie martin: Removed the word as

You are here: Poor Governance Data; Poor Governance Examples; --Jamie's Examples; '''Still Gaining Support'''

* The next part of the story is [[November 20, 2025: Debbie Lesko Presentation]]

----On July 25, 2025, the same resolution presented to the Executive Guidance Committee for the Maricopa County Republican Committee in December 2024 was presented to Arizona Legislative District 13 Republican Committee, which was also approved.

The resolution, Public-Private Partnership (PPP) Contracts Must Be Open and Transparent, Subject to Public Oversight, Audits, and Corrective Action Plans, identified performance gaps in Maricopa County governance and called upon the Arizona State Legislature to establish laws mandating that all Public-Private Partnership contracts institute Contract Compliance Oversight and Corrective Action Plans.

'''No Governance Gaps''' are identified on this page since there are no observations of Maricopa County practices or behaviors.

=== Jamie's Timeline ===
{{Template:Jamies_Timeline}}

=== The PPP Resolution ===
This version is from 7/22/25. This is the same text that was presented in December 2024 to the Executive Guidance Committee for the Maricopa County Republican Committee, which approved the resolution.

[[File:2025-07-2025_PPP.png|border]]

File:Image.1.png

2026-09-07T01:31:42Z

Jamie martin:

adding the PPP MCRC ECG Resolution Verbiage Approved Dec 24 and January 26 adding image

The Story

2026-09-06T15:14:37Z

Jamie martin: multiple changes to verbiage to clarify the message and punctuation updates

This section provides personal examples of poor governance by Maricopa County. During many interactions with Maricopa County, I became concerned about how certain matters were handled. My professional experience in contract compliance and corrective action gave me a background in governance, accountability and internal controls. But I did not want to rely solely on my own experience and opinion. I chose an independent benchmark/standard to measure MC standards against.

I needed an objective benchmark against which to evaluate my concerns. Governance and internal-control principles apply in both the private and public sectors, but I wanted a framework specifically designed for government. I found a suitable standard in the United States Government Accountability Office (GAO) [https://www.gao.gov/assets/gao-25-107721.pdf Standards for Internal Control in the Federal Government,]which is commonly called the "Green Book." Note: GAO describes the Green Book as the federal framework for an effective internal control system and expressly encourages nonfederal entities, including state and local governments, to use it as a framework.

In "Jamie's Timeline" (below), key events during my search for accountability are retold for the purpose of showing acts of poor governance by comparing my experience to the Green Book as a standard.

It is important to understand that Maricopa County is not obligated to comply with the Green Book's standards. The Green Book is required for Federal departments and agencies within the executive branch. However, the Green Book's standards may be applied to local governments based on the following statement:<blockquote>"The Green Book may also be adopted by federal entities outside the executive branch and by nonfederal entities, such as state, local, and quasi-governmental entities and nonprofit organizations, as a framework for an internal control system."</blockquote>I thought it fair to compare Maricopa methods of internal control (i.e., governance) to the ideal method, which is a Federal Standard. You may make your own comparisons. You may also have similar unpleasant experiences with Maricopa County or any other county in Arizona. Your frustration may very well be associated with poor governance; your county's management may not even know what good governance looks like.

Jamie's Timeline (below) is a collection of short stories. For navigation purposes, this is what you can expect with each short story.

* My interface with Maricopa County is described.
* Relevant Principles from the Green Book are identified with Notable Governance Observations.
* Relevant Attributes from the Green Book are identified by number and listed under Potential Governance Gaps.
* An explanation of the relationship between my story and a specific Green Book attribute can be found by clicking attribute number, such as [[1.01]].
* The explanation begins with the Attribute's description at the top of the page.
* At the bottom of the page, you will find examples from my interfaces with Maricopa County and examples taken from government documents addressing [[The Anomalies|Election Anomalies.]]
* Jamie's Timeline may be used to navigate between the different short stories.

Ultimately, the examples from My Story and Election Anomalies are mapped to applicable Green Book principles and attributes summarized into a heat map which will help those reading to identify recurring patterns.

The intent of this method of assessment, is to identify recurring governance and internal control issues. It is not intended to prove malicious or criminal activity or to assign motive to individual employees.

The purpose is to examine documented practices against an independent benchmark and identify areas where stronger controls, accountability or corrective action may be warranted.

== Jamie's Timeline ==

{{Template:Jamies_Timeline}}__FORCETOC__

The Story

2026-09-06T14:29:06Z

Jamie martin: removed word contains

This section provides personal examples of poor governance by Maricopa County. In many of my interfaces with Maricopa County, I felt something was wrong with the way Maricopa County manages their affairs. From my business experience, I had a sense for good governance. In my opinion, Maricopa County's management practices were less than adequate.

I needed a standard to back up my opinions. Governance applies in the private and governmental sectors. However, governance practices aren't the same; there are similarities, but I needed a governance standard for a government entity. I found a suitable standard in the United States Government Accountability Office (GAO) [https://www.gao.gov/assets/gao-25-107721.pdf Standards for Internal Control in the Federal Government,]which is normally called the "Green Book."

In "Jamie's Timeline" (below), key events during my search for accountability are retold for the purpose of showing acts of poor governance by comparing my experience to the Green Book as a standard.

It is important to understand that Maricopa County is not obligated to comply with the Green Book's standards. The Green Book is required for Federal departments and agencies within the executive branch. However, the Green Book's standards may be applied to local governments based on the following statement:<blockquote>"The Green Book may also be adopted by federal entities outside the executive branch and by nonfederal entities, such as state, local, and quasi-governmental entities and nonprofit organizations, as a framework for an internal control system."</blockquote>I thought it fair to compare Maricopa methods of internal control (i.e., governance) to the ideal method, which is a Federal Standard. You may make your own comparisons. You may also have similar unpleasant experiences with Maricopa County or any other county in Arizona. Your frustration may very well be associated with poor governance; your county's management may not even know what good looks like.

Jamie's Timeline (below) is a collection of short stories. For navigation purposes, this is what you can expect with each short story.

* My interface with Maricopa County is described.
* Relevant Principles from the Green Book are identified with Notable Governance Observations.
* Relevant Attributes from the Green Book are identified by number and listed under Potential Governance Gaps.
* An explanation of the relationship between my story and a specific Green Book attribute can be found by clicking attribute number, such as [[1.01]].
* The explanation begins with the Attribute's description at the top of the page.
* At the bottom of the page, you will find examples from my interfaces with Maricopa County and examples taken from government documents addressing [[The Anomalies|Election Anomalies.]]
* Jamie's Timeline may be used to navigate between the different short stories.

Ultimately, a heat map is generated based on the number of examples from My Story and Election Anomalies.

This method of assessment was used to identify recurring governance problems. This assessment is not trying to prove malicious or criminal activity. We believe Maricopa County employees are doing their best, but their best is misguided in the absence of clear standards for internal controls.

== Jamie's Timeline ==

{{Template:Jamies_Timeline}}__FORCETOC__

Preface

2026-09-04T23:17:35Z

Jamie martin:

I, Jamie Weinhauer Martin, will share my story so that you might understand why I have determined there is a governance performance problem within the State of Arizona’s Maricopa County. I suspect this governance issue exists in other Arizona Counties based on my conversations with people living in other counties. This issue may be more widespread than I think. That said, I have contained this story to my experiences with Maricopa County issues, which included interfaces with State and County personnel.

The story is long and convoluted. The issues are many and complex.

I have tried to accommodate the interests of various readers by
organizing the material in a way that is, I hope, comfortable for you,
the reader. There are two separate documents that interface with each
other to tell the complete story. The first document, this story,
explains how data was obtained. The second document, the governance
piece, explains why I believe the data suggests a governance problem.

My story is told from the first-person perspective. I will be sharing the content of some of my conversations (verbally and digitally) with government personnel. I am intentionally withholding the names of government employees (excluding elected officials) to prevent unintended consequences. During my interfaces, I always felt like the employee was trying to do the right thing. Unfortunately, doing the right thing from his/her perspective may be the wrong thing from the citizen’s perspective. Many conversations were frustrating, but my goal is to fix the processes, not blame people.

The separate document addressing governance gaps was far more difficult to develop than my first-hand account. Normally, CAP investigations are conducted from within the organizational entity where there is unrestrained access to policies, procedures and personnel to determined what happened and why. As a member of the public, I was an outsider looking into the entity trying to collect as much information as possible to make a fair assessment of performance.

I questioned whether I could judge their performance based on my experience; I had a lot of CAP experience. However, that didn’t seem ethical and could be disregarded as being biased by someone that didn’t agree with my conclusions.

I selected the [https://www.gao.gov/assets/gao-25-107721.pdf Standards for Internal Control in the Federal Government] (May 2025) as the benchmark for my assessment of Maricopa County governance. The Green Book as it is more commonly called is published by the United States Government Accountability Office. This standard was created as a result of the Federal Managers’ Financial Integrity Act of 1982 (FMFIA). More information about the Green Book is provided within the book itself; the book explains how to use the book.

I will try to identify a specific governance gap in my story by providing a cross-reference from my story to applicable attributes in the Green Book. I may miss a few cross-references or you may find performance gaps that I didn’t recognize. Please let me know if you find a gap that I had missed; I will consider revising the governance document to show the new gap.

Separately, the [https://www.azag.gov/sites/default/files/2025-06/2020_General_Election_Investigation_Summary.pdf Arizona Attorney General's 2020 General Election Investigation] was used to identify Governance Gaps. The inspector's were addressing criminal issues, but their observations reveal some governance gaps withing the county government. This was addressed as [[The Anomalies|Election Anomalies]].

I hope you will appreciate the effort taken to make the story easier to follow will also allowing you to understand the context of the identified performance gaps.

=== Jamie's Timeline ===
{{Template:Jamies_Timeline}}

Preface

2026-09-04T23:17:10Z

Jamie martin: /* Jamie's Timeline */

I, Jamie E. Weinhauer Martin, will share my story so that you might understand why I have determined there is a governance performance problem within the State of Arizona’s Maricopa County. I suspect this governance issue exists in other Arizona Counties based on my conversations with people living in other counties. This issue may be more widespread than I think. That said, I have contained this story to my experiences with Maricopa County issues, which included interfaces with State and County personnel.

The story is long and convoluted. The issues are many and complex.

I have tried to accommodate the interests of various readers by
organizing the material in a way that is, I hope, comfortable for you,
the reader. There are two separate documents that interface with each
other to tell the complete story. The first document, this story,
explains how data was obtained. The second document, the governance
piece, explains why I believe the data suggests a governance problem.

My story is told from the first-person perspective. I will be sharing the content of some of my conversations (verbally and digitally) with government personnel. I am intentionally withholding the names of government employees (excluding elected officials) to prevent unintended consequences. During my interfaces, I always felt like the employee was trying to do the right thing. Unfortunately, doing the right thing from his/her perspective may be the wrong thing from the citizen’s perspective. Many conversations were frustrating, but my goal is to fix the processes, not blame people.

The separate document addressing governance gaps was far more difficult to develop than my first-hand account. Normally, CAP investigations are conducted from within the organizational entity where there is unrestrained access to policies, procedures and personnel to determined what happened and why. As a member of the public, I was an outsider looking into the entity trying to collect as much information as possible to make a fair assessment of performance.

I questioned whether I could judge their performance based on my experience; I had a lot of CAP experience. However, that didn’t seem ethical and could be disregarded as being biased by someone that didn’t agree with my conclusions.

I selected the [https://www.gao.gov/assets/gao-25-107721.pdf Standards for Internal Control in the Federal Government] (May 2025) as the benchmark for my assessment of Maricopa County governance. The Green Book as it is more commonly called is published by the United States Government Accountability Office. This standard was created as a result of the Federal Managers’ Financial Integrity Act of 1982 (FMFIA). More information about the Green Book is provided within the book itself; the book explains how to use the book.

I will try to identify a specific governance gap in my story by providing a cross-reference from my story to applicable attributes in the Green Book. I may miss a few cross-references or you may find performance gaps that I didn’t recognize. Please let me know if you find a gap that I had missed; I will consider revising the governance document to show the new gap.

Separately, the [https://www.azag.gov/sites/default/files/2025-06/2020_General_Election_Investigation_Summary.pdf Arizona Attorney General's 2020 General Election Investigation] was used to identify Governance Gaps. The inspector's were addressing criminal issues, but their observations reveal some governance gaps withing the county government. This was addressed as [[The Anomalies|Election Anomalies]].

I hope you will appreciate the effort taken to make the story easier to follow will also allowing you to understand the context of the identified performance gaps.

=== Jamie's Timeline ===
{{Template:Jamies_Timeline}}

Main Page

2026-08-20T21:22:59Z

Jamie martin:

__NOTOC__

=== Vision ===
Arizona citizens can readily find out how to submit their concerns to their County Officials for resolution.
=== Purpose ===
The purpose of this website is to inform the Arizona citizens of governance gaps at the county level and ask for your support to resolve these weaknesses with changes to the [https://www.azleg.gov/ARStitle/ Arizona Revised Statutes (A.R.S.).]

=== Objective ===
Present a bill to the Arizona Legislature that will change the A.R.S. by December 2026. Create a new statute or revise an old statute to hold Arizona counties accountable to a process that allows citizens to file complaints, which will be addressed or resolved by a Compliance Review and Corrective Action Framework. This bill promotes transparency, accountability, consistency, and continuous improvement while strengthening public confidence in local/county/state government.

=== Arizona Citizen Voice ===
'''Arizona Citizen Voice''' (ACV) is an independent organization trying to get Arizona Senators and Representatives to take action on behalf of all of Arizona's citizens, passing legislation in 2027 to hold Arizona Counties accountable to valid citizen complaints.

This is an all-volunteer organization. We do not receive funds from any outside entity. Please check out the [[About Us]] webpage if you would like to learn more.

We seek to implement is a process that each Arizona County must implement to receive complaints from its citizens about inefficiencies or abuses of County governance, which will be tracked and addressed from a compliance perspective. Significant concerns may require investigation whereas some complaints may be closed without action if county actions are considered appropriate. The most significant aspect of this initiative is to hold a specific county employee responsible for addressing the citizen's complaint, assessing compliance and managing a response. An Arizona State department or agency will provide independent oversight to ensure the process is consistently applied across all counties with the intended results.

=== About You ===
Your voice is important. Abraham Lincoln made these remarks in this Gettysburg Address:<blockquote>''"...that this nation, under God, shall have a new birth of freedom—and that government of the people, by the people, for the people, shall not perish from the earth."''</blockquote>You may be able to help me with a case for action. I need justification to gain legislative support for a new Arizona law that will establish a process to review citizen complaints for governance gaps and implement corrective actions when appropriate. The problem becomes more significant with more examples. How can you help? <blockquote>Send me details about a frustrating encounter with your county government. With your consent, I would use your unpleasant experience as data in support of a case for action. Your help will be needed to ensure your governance gap is a deviation from a standard. If you dive into this website, you will gain knowledge of the standards for good governance. </blockquote>
You can help keep this idea in front of your Arizona Senator and Representatives. How can you help?<blockquote>
Following the November 2026 election, send your Senator and Representatives a message. Tell them you want to hold County government accountable to its Citizens. Ask them to support the proposed Bill.</blockquote>The effort to get the bill approved by the Legislature and signed by the governor is being delayed until after the November 2026 election to allow you to vote for the candidates that you feel will support this effort. The delay will give us some time to draft the bill. The sense of urgency begins after the elections because the Legislature begins their annual review of Legislative initiatives in January 2027.

=== Our Video ===
{{#ev:youtube|rNILRNN4phE|alignment=center}}

=== Our Prayer ===
I hope you can join me in an effort to find the right words, said at the right time, to allow others to see how the proposed bill serves citizens and government. It is a desire to promote positive outcomes from a freedom to exchange ideas. <blockquote>''Lord, we believe the County leaders and employees can be fair and just if guided towards a process that seeks to understand before judgments are made. We have felt injustice from County and believe others have had similar experiences.''

''We are trying to be faithful to your desire for each of us to love you and love our neighbors.''

''We seek a process that facilitates cooperation between the State, Counties and their citizens.''

''Please grant us the knowledge and wisdom to advance this idea with faith and humbleness. Lord, please let us choose the right words for each opportunity to share our vision with others. We pray that our goal serves you. Amen.''</blockquote>

=== Our Disclaimer ===
The contributors to this site believe it is the Arizona County processes that are broken, not the County employees. This website assesses County performance as a public stakeholder with a vested interest in county governance.

Our assessment was impeded by a lack of transparency. Maricopa claims they are under no obligation to create documents unless specified as a requirement within the Arizona Revised Statutes according to a Maricopa County's legal team's Defense Brief in a court case with me, Jamie Weinhauer Martin, as the Plaintiff. I had claimed the county had not fulfilled my Public Records Request.

This assessment relies on information collected during my interfaces with MC officials and employees. I have also had to rely on information in the public domain. This type of information was less than ideal for assessment purposes, but it was all that was available given that Maricopa County did not create the documents needed for a more accurate assessment. Therefore, this assessment has relied on the quantity of information, not the quality of information.
None of the findings of this report are of sufficient detail to identify misconduct or fraud. In fact, we believe all of MC employees are doing their best to adhere to the expectations of an organization with deficient governance practices.
We identified numerous examples of poor governance during our assessment. In fact, there were too many to fix at one time; it would be too disruptive to County services to attempt such a lofty goal. Instead, good governance would prioritize governance problems and implement improvements within the budgetary constraints.

In our opinion, the fundament governance gap is a lack of responsiveness to citizen complaints about poor governance. We have been unable to identify a publicly accessible county process that 1) receives and tracks citizen complaints, 2) performs a compliance review to determine the significance of the problem, 3) assigns responsibility to an individual when a deficiency must be resolved, 4) investigates the issue, 5) creates corrective actions based on the cause of the problem, and 6) monitors the implementation and effectiveness of corrective actions. Process steps 1, 2 and 3 are the '''''Complaint Process''''' and steps 4, 5 and 6 are the '''''Corrective Action Process'''''. If implemented together, public trust in County increases by formally acknowledging their concerns and County performance improves with the implementation of each corrective action.

=== Start Your Journey ===
Choose your path:
{| class="wikitable" style="width: 100%;"
|-
! style="width: 50%; text-align: center; font-size: 1.2em;" | [[The Story|📖 Read The Story]]
! style="width: 50%; text-align: center; font-size: 1.2em;" | [[Governance Analysis|📊 Explore Governance Analysis]]
|-
| style="text-align: center;" | Follow the chronological narrative of events that revealed governance gaps.
| style="text-align: center;" | Dive into structured analysis using the Green Book framework.
|}

{| class="wikitable" style="width: 100%;"
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| style="width: 33%; text-align: center;" | 🏠 '''Main Page'''
| style="width: 33%; text-align: center;" | [[The Story|📖 The Story]]
| style="width: 33%; text-align: center;" | [[Governance Analysis|📊 Governance Analysis]]
|}