June 25, 2025: Runbeck Contract Delivered - Revision history

Neil thibodaux at 01:37, 12 September 2026

2026-09-12T01:37:20Z

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	~~'''This is not ready for proofreading.'''~~

	You are here: Poor Governance Data; Poor Governance Examples; Jamie's Example; '''June 25, 2025: Runbeck Contract Delivered'''<blockquote>The next part of Jamie's Story is [[June 25, 2025: Dominion Contract Delivered]]</blockquote>		You are here: Poor Governance Data; Poor Governance Examples; Jamie's Example; '''June 25, 2025: Runbeck Contract Delivered'''<blockquote>The next part of Jamie's Story is [[June 25, 2025: Dominion Contract Delivered]]</blockquote>
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Neil thibodaux: /* Potential Governance Gap(s): */

2026-09-12T01:37:01Z

Potential Governance Gap(s):

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	** Attribute(s): [[7.02]], [[7.04]], [[7.15]],		** Attribute(s): [[7.02]], [[7.04]], [[7.15]],
	* Principle 9 - Identify, Analyze, and Respond to Change		* Principle 9 - Identify, Analyze, and Respond to Change
	** Attribute(s): [[9.01]], [[9.02]],		** Attribute(s): [[9.01]], [[9.02]], [[9.03]], [[9.05]], [[9.07]]
	* Principle 17 - Evaluate Issues and Remediate Deficiencies		* Principle 17 - Evaluate Issues and Remediate Deficiencies
	** Attribute(s):		** Attribute(s): [[17.01]], [[17.02]], [[17.05]]

Neil thibodaux: /* Notable Observations */

2026-09-12T00:14:58Z

Notable Observations

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	* '''Principle 5 - Enforce Accountability''' may be applicable given the sloppiness of contract maintenance and absense of approval signatures		* '''Principle 5 - Enforce Accountability''' may be applicable given the sloppiness of contract maintenance and absense of approval signatures
	* '''Principle 7 - Identify, Analyze, and Respond to Risks''' may apply given the risk of contract changes may not have been adequately evaluated prior to making the chagne.		* '''Principle 7 - Identify, Analyze, and Respond to Risks''' may apply given the risk of contract changes may not have been adequately evaluated prior to making the chagne.
	* Principle 9 - Identify, Analyze, and Respond to Change definitely applies, given MC needed to change the Runbeck contract, but the justifiation wasn't provided.		* '''Principle 9 - Identify, Analyze, and Respond to Change''' definitely applies, given MC needed to change the Runbeck contract, but the justifiation wasn't provided.
	*		* '''Principle 17 - Evaluate Issues and Remediate Deficiencies''' applies, once again because of unjustified changes to the Runbeck contract.

			==== Other Observations ====
	* For a contact involving millions of dollars, the extensive use of strikeouts and amendments makes it difficult to reconstruct which contract attributes were in effect during certain timeframes.		* For a contact involving millions of dollars, the extensive use of strikeouts and amendments makes it difficult to reconstruct which contract attributes were in effect during certain timeframes.
	* The original contract appears to have properly approved with wet signatures. However, the contract changes (i.e., strikeouts and amendments) were not consistently approved with a wet signature. Nor was the author of the change identified.		* The original contract appears to have properly approved with wet signatures. However, the contract changes (i.e., strikeouts and amendments) were not consistently approved with a wet signature. Nor was the author of the change identified.
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	* Principle 1 - Demonstrate Commitment to Integrity and Ethical Values		* Principle 1 - Demonstrate Commitment to Integrity and Ethical Values
	** Attribute(s):		** Attribute(s): [[1.01]], [[1.02]], [[1.06]]
	* Principle 2 - Exercise Oversight Responsibility
	** Attribute(s):
	* Principle 3 - Establish Structure, Responsibility, and Authority		* Principle 3 - Establish Structure, Responsibility, and Authority
	** Attribute(s):		** Attribute(s): [[3.01]], [[3.02]], [[3.08]], [[3.09]], [[3.10]]
	* Principle 4 - Demonstrate Commitment to Competence
	** Attribute(s):
	* Principle 5 - Enforce Accountability		* Principle 5 - Enforce Accountability
	** Attribute(s):		** Attribute(s): [[5.01]], [[5.02]]
	* Principle 6 - Define Objectives and Risk Tolerances
	** Attribute(s):
	* Principle 7 - Identify, Analyze, and Respond to Risks		* Principle 7 - Identify, Analyze, and Respond to Risks
	** Attribute(s):		** Attribute(s): [[7.02]], [[7.04]], [[7.15]],
	* Principle 8 - Assess Fraud, ~~Improper Payment~~, ~~and Information~~
	** Attribute(s):
	* Principle 9 - Identify, Analyze, and Respond to Change		* Principle 9 - Identify, Analyze, and Respond to Change
	** Attribute(s):		** Attribute(s): [[9.01]], [[9.02]],
	* Principle 10 - Design Control Activities
	** Attribute(s):
	* Principle 11 - Design General Control Activities over Information
	** Attribute(s):
	* Principle 12 - Implement Control Activities
	** Attribute(s):
	* Principle 13 - Use Quality Information
	** Attribute(s):
	* Principle 14 - Communicate Internally
	** Attribute(s):
	* Principle 15 - Communicate Externally
	** Attribute(s):
	* Principle 16 - Perform Monitoring Activities
	** Attribute(s):
	* Principle 17 - Evaluate Issues and Remediate Deficiencies		* Principle 17 - Evaluate Issues and Remediate Deficiencies
	** Attribute(s):		** Attribute(s):

Neil thibodaux: /* Notable Observations */

2026-09-11T22:35:44Z

Notable Observations

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	=== Notable Observations ===		=== Notable Observations ===

			* '''Principle 1 - Demonstrate Commitment to Integrity and Ethical Values''' applies given the sloppiness in which the Runbeck contract was updated.
			* '''Principle 3 - Establish Structure, Responsibility, and Authority''' may be applicable given the contract changes were not always signed.
			* '''Principle 5 - Enforce Accountability''' may be applicable given the sloppiness of contract maintenance and absense of approval signatures
			* '''Principle 7 - Identify, Analyze, and Respond to Risks''' may apply given the risk of contract changes may not have been adequately evaluated prior to making the chagne.
			* Principle 9 - Identify, Analyze, and Respond to Change definitely applies, given MC needed to change the Runbeck contract, but the justifiation wasn't provided.
			*
	* For a contact involving millions of dollars, the extensive use of strikeouts and amendments makes it difficult to reconstruct which contract attributes were in effect during certain timeframes.		* For a contact involving millions of dollars, the extensive use of strikeouts and amendments makes it difficult to reconstruct which contract attributes were in effect during certain timeframes.
	* The original contract appears to have properly approved with wet signatures. However, the contract changes (i.e., strikeouts and amendments) were not consistently approved with a wet signature. Nor was the author of the change identified.		* The original contract appears to have properly approved with wet signatures. However, the contract changes (i.e., strikeouts and amendments) were not consistently approved with a wet signature. Nor was the author of the change identified.

Neil thibodaux: /* Jamie's Timeline */

2026-09-11T22:13:05Z

Jamie's Timeline

Show changes

Jamie martin: Added findings from the review of the Runbeck Contract

2026-09-11T02:02:10Z

Added findings from the review of the Runbeck Contract

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	=== Critique: What are the issues? ===		=== Critique: What are the issues? ===
			Questions Submitted for Contract Compliance Review - Questions 1-4 are the governing records. Questions 5-18 ask who evaluates, investigates, corrects, verifies, and closes a citizen reported complaint or concern.

			1. Please identify the complete sequence of Runbeck contracts and amendments

			governing the November 3, 2020 General Election, including the effective dates of each

			contract and amendment.

			2. Which Disaster Recovery Plan was contractually in effect for the November 3, 2020

			General Election?

			3. Please identify the agreements, contracts, memoranda of understanding, the applicable

			Election Procedures Manual (EPM), or other governing documents relating to:

			o Motor Vehicle Division terms and conditions with Elections;

			o United States Postal Service election mail processing;

			o First-level signature verification for the November 3, 2020 General Election; and

			o Any applicable Election Procedures Manual provisions governing these activities.

			4. If any of the documents identified in Question 3 do not exist, were not maintained, or

			cannot be produced, please state that directly.

			5. Who is responsible for performing the initial evaluation of a citizen-reported concern

			that may involve laws, regulations, contracts, policies, procedures, or internal controls?

			6. Who determines whether such a concern is a routine administrative matter or a

			potential compliance issue requiring formal review?

			7. Is there an identified process requiring that determination before a concern is routed to

			one or more County departments?

			8. If such a process exists, please identify the policy, procedure, administrative directive,

			ordinance, or other governing authority establishing that process.

			9. When a citizen reports concerns involving governing contracts, the Election Procedures

			Manual, discrepancies in contract documentation, Disaster Recovery documentation,

			the inability to locate agreements or memoranda of understanding, or other apparent

			gaps involving contracts, policies, procedures, regulations, or internal controls, who

			determines whether those issues warrant formal compliance review?

			10. If requested contracts, amendments, agreements, memoranda of understanding, the

			applicable Election Procedures Manual, or other governing documents cannot be

			produced, who determines whether that itself constitutes a compliance issue requiring

			further investigation or corrective action?

			11. If a concern is determined to warrant formal compliance review, who is responsible for

			assigning ownership of the matter?

			12. Who is responsible for coordinating any cross-department investigation?

			13. Who determines whether corrective action is required?

			14. Who verifies that corrective actions have been effectively implemented?

			15. Who is responsible for monitoring for recurrence?

			16. Who is responsible for formally closing the matter?

			17. How is the reporting citizen informed of the outcome of the review?

			18. If Maricopa County has a documented process addressing the questions above, I request

			that the County identify that process. If no such documented process exists, I request

			that the County state that directly.

			Note: '''Two different disaster recovery plans'''

			The contract package contains two versions of Exhibit C the Disaster Recovery Plan in effect during the Covid 19 pandemic election:

			* One version has no effective date and is crossed out on every page.
			* The other version is marked “Effective 1-1-16” and is not crossed out.

			The two plans are not identical. They list different backup arrangements and facilities in AZ and Florida.

			Amendment No. 1 says:

			“Delete Exhibit C in its entirety and replace with Exhibit C effective 1-1-16.”

			What was not explained is why the amendment dated 6.4.2020 was signed by procurement and states all other terms and conditions remain unchanged.

			What the records still do not clearly answer is whether the January 1, 2016 plan remained in effect and was actually used during the November 3, 2020 General Election. That is why I asked the County to identify the complete contract and amendment history and tell me which disaster recovery plan governed the 2020 election. The answer has never been given.

			Throughout my effort to obtain and understand these records, none of the written responses I received provided a clear amendment history explaining what each amendment changed. No one identified which amendment established the disaster recovery plan governing the 2020 election.

			I had to piece the history together myself from the 116-page contract package. That is why my formal complaint asks the County to identify the complete sequence of contracts and amendments, their effective dates, and the disaster recovery plan that was actually in effect for the November 3, 2020 General Election.

			'''Additional questions raised by reviewing the contracts'''

			'''After submitting my complaint, a closer review of the contracts raised additional questions:'''

			'''1.What testing was performed on the disaster recovery plan before the November 3, 2020 General Election? Please provide the test dates, results, identified problems, corrective actions, and County approval.'''

			'''2.The plan states that production could resume within 6 to 72 hours. Who determined that this timeframe would meet election deadlines, and what testing supported that determination?'''

			'''3.What testing showed that backup data could be restored without losing, duplicating, or incorrectly processing election records?'''

			'''4.What written agreements confirmed that the backup facilities had sufficient equipment, staffing, security, supplies, and capacity to perform Maricopa County’s work?'''

			'''5.What was the staffing-continuity plan if key Runbeck employees were unavailable during the pandemic?'''

			'''6.Amendment No. 7 added the retrofit of 250 County-owned printers shortly before the 2020 election. When was that work completed, what acceptance testing was performed, who approved the equipment for use, and were any problems identified and corrected?'''

			'''7.The contract allowed the County to inspect Runbeck’s services and require correction. Please provide the inspection records, identified deficiencies, corrective actions, verification, and final closure records applicable to the 2020 election.'''

Neil thibodaux at 23:34, 10 September 2026

2026-09-10T23:34:47Z

← Older revision		Revision as of 16:34, 10 September 2026
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	This is not ready for proofreading.		'''This is not ready for proofreading.'''

			You are here: Poor Governance Data; Poor Governance Examples; Jamie's Example; '''June 25, 2025: Runbeck Contract Delivered'''<blockquote>The next part of Jamie's Story is [[June 25, 2025: Dominion Contract Delivered]]</blockquote>
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	Runbeck Election Services, Inc.
			Runbeck Election Services, Inc.???????????????????????/

	=== Jamie's Timeline ===		=== Jamie's Timeline ===

Neil thibodaux: /* xx */

2026-09-10T23:06:02Z

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	{{Jamies Timeline}}		{{Jamies Timeline}}

	=== xx ===		=== Overview ===
	I received a 116-page Runbeck Election Services contract, followed later by a second 58-page version, with no explanation of what I was looking at or how the documents related to one another~~. I also received [Explain the scope] from Dominion Voting Systems. None of the other contracts or MOUs requested were delivered~~.		I received a 116-page Runbeck Election Services contract, followed later by a second 58-page version, with no explanation of what I was looking at or how the documents related to one another.

	As I reviewed these Runbeck contracts, I found multiple dates, strikethroughs, and what I later told were amendments. However, these amendments were not self-explanatory. No documentation was provided to justify or show the person or people responsible for approving the amendments; just the strike throughs and actual changes were shown.		As I reviewed these Runbeck contracts, I found multiple dates, strikethroughs, and what I later told were amendments. However, these amendments were not self-explanatory. No documentation was provided to justify or show the person or people responsible for approving the amendments; just the strike throughs and actual changes were shown.

	=== MC Contracts with Runbeck Election Services, Inc. ===		=== MC Contracts with Runbeck Election Services, Inc. ===
	These contracts were split into smaller files because of file size limitations on the Wiki platform.		Note: These contracts were split into smaller files by ACV because of file size limitations on the Wiki platform.

	==== March 17, 2025 Contract Approval Date ====		==== March 17, 2025 Contract Approval Date ====

Neil thibodaux: /* September 30, 3021 Last Contract Approval Date */

2026-09-10T23:04:26Z

September 30, 3021 Last Contract Approval Date

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	=== September 30, 3021 Last Contract Approval Date ===		=== September 30, 3021 Last Contract Approval Date ===
	This contract was first approved on		This contract between Runbeck and MC was first approved on June 9, 2011. The contract had been amended a few times and was in effect during the 2020 Presidential Election.

	~~This~~ was the ~~prior Runbeck with MC:~~

	# [[Media:Runbeck 2021-09-30 Part 1 of 4.pdf\|2021, Part 1 of 4]]		# [[Media:Runbeck 2021-09-30 Part 1 of 4.pdf\|2021, Part 1 of 4]]
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	# [[Media:Runbeck 2021-09-21 Part 03 of 04 Pages 088-101.pdf\|2021, Part 3 of 4]]		# [[Media:Runbeck 2021-09-21 Part 03 of 04 Pages 088-101.pdf\|2021, Part 3 of 4]]
	# [[Media:Runbeck 2021-09-30 04 of 04 Pages 102-116.pdf\|2021, Part 4 of 4]]		# [[Media:Runbeck 2021-09-30 04 of 04 Pages 102-116.pdf\|2021, Part 4 of 4]]
	Critique
			=== Critique: What are the issues? ===

Neil thibodaux: /* March 17, 2025 Contract Approval Date */

2026-09-10T23:01:45Z

March 17, 2025 Contract Approval Date

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	=== MC Contracts with Runbeck Election Services, Inc. ===		=== MC Contracts with Runbeck Election Services, Inc. ===
			These contracts were split into smaller files because of file size limitations on the Wiki platform.

	==== March 17, 2025 Contract Approval Date ====		==== March 17, 2025 Contract Approval Date ====
	~~This contract was split into four parts because of file size limitations~~

	This was the current Runbeck with MC as of when the PPR was submitted in April 2025.		This was the current Runbeck with MC as of when the PPR was submitted in April 2025.

	# [[Media:Runbeck 2025-03-17 Part 01 of 04 Pages 001-029.pdf\|2025, Part 1 of 4]]~~, Pages 1 - 29~~		# [[Media:Runbeck 2025-03-17 Part 01 of 04 Pages 001-029.pdf\|2025, Part 1 of 4]]
	# [[Media:Runbeck 2025-03-17 Part 02 of 04 Pages 030-043.pdf\|2025, Part 2 of 4]]		# [[Media:Runbeck 2025-03-17 Part 02 of 04 Pages 030-043.pdf\|2025, Part 2 of 4]]
	# [[Media:Runbeck 2025-03-17 Part 03 of 04 Pages 044-050.pdf\|2025, Part 3 of 4]]		# [[Media:Runbeck 2025-03-17 Part 03 of 04 Pages 044-050.pdf\|2025, Part 3 of 4]]
	# [[Media:Runbeck 2025-03-17 Part 04 of 04 Pages 051-058.pdf\|2025, Part 4 of 4]]		# [[Media:Runbeck 2025-03-17 Part 04 of 04 Pages 051-058.pdf\|2025, Part 4 of 4]]

			=== September 30, 3021 Last Contract Approval Date ===
			This contract was first approved on

	This was the prior Runbeck with MC:		This was the prior Runbeck with MC:
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	# [[Media:Runbeck 2021-09-21 Part 03 of 04 Pages 088-101.pdf\|2021, Part 3 of 4]]		# [[Media:Runbeck 2021-09-21 Part 03 of 04 Pages 088-101.pdf\|2021, Part 3 of 4]]
	# [[Media:Runbeck 2021-09-30 04 of 04 Pages 102-116.pdf\|2021, Part 4 of 4]]		# [[Media:Runbeck 2021-09-30 04 of 04 Pages 102-116.pdf\|2021, Part 4 of 4]]
			Critique