August 3, 2026: Submitted Complaint

August 3, 2026: Submitted Complaint

On August, 3, 2026, I submitted my complaint in accordance with the guidance of [abc-Jen] and the special link that was sent to me, which wasn’t accessible on the public webpage. The complaint summarizes my objectives, which are cross-referenced to Part B, Governance Gaps. Generally speaking, the complaint consisted of the following topics;

- Complaint #1 requests the Contract Compliance Review that I was

   directed to submit through the Office of Procurement Services. It
   seeks written determinations regarding unresolved contract
   compliance questions arising from my Public Records Request and
   related correspondence.

- Complaint #2 raises a separate governance question. Throughout this

   case study, my concerns involved multiple County functions,
   including Procurement, Elections, the Recorder's Office, Information
   Governance, County Management, and the Board of Supervisors. While I
   was directed to the Procurement complaint process for
   contract-related concerns, I have been unable to identify a publicly
   documented process informing citizens where to submit a governance
   complaint concerning the County's compliance review process itself
   or other cross-department compliance concerns.

Notes:

i. Cross-references to a Green Book attribute in Bold font denotes an attribute with Green Book documentation requirements.

ii. Cross-references to a Green Book attribute with underlined font denotes an attribute with specific public accountability.

Neil Need Help placing this For Contract Compliance Review

Note:

1. Please identify the complete sequence of Runbeck contracts and amendments governing the November 3, 2020 General Election, including the effective dates of each contract and amendment: [Part B; 5.02, 5.05, 6.03, 7.04, 7.05, 7.06, 8.09, 9.01, 9.02, 9.03, 9.04, 9.05, 9.06, 9.07, 9.08, 9.09, 9.10, 9.11, 9.12, 9.13, 10.04, 10.21, 10.22, 10.23, 15.01, 15.02, 15.04, 15.09, 16.06, 16.07, 16.08, 16.09, 16.10, 17.01, 17.02, 17.03, 17.04, 17.05, and 17.06] 2. Which Disaster Recovery Plan was contractually in effect for the November 3, 2020 General Election? [9.05]

3. Please identify the agreements, contracts, memoranda of understanding, the applicable Election Procedures Manual (EPM), or other governing documents relating to:

• Motor Vehicle Division terms and conditions with Elections; [see listed attributes in #1, above]

• United States Postal Service election mail processing; [see listed attributes in #1, above]

• First-level signature verification for the November 3, 2020 General Election; and;

• Any applicable Election Procedures Manual provisions governing these activities.

4. If any of the documents identified in Question 3 do not exist, were not maintained, or cannot be produced, please state that directly.

5. Who is responsible for performing the initial evaluation of a citizen-reported concern that may involve laws, regulations, contracts, policies, procedures, or internal controls?

6. Who determines whether such a concern is a routine administrative matter or a potential compliance issue requiring formal review?

7. Is there an identified process requiring that determination before a concern is routed to one or more County departments?

8. If such a process exists, please identify the policy, procedure, administrative directive, ordinance, or other governing authority establishing that process.

9. When a citizen reports concerns involving governing contracts, the Election Procedures Manual, discrepancies in contract documentation, Disaster Recovery documentation, the inability to locate agreements or memoranda of understanding, or other apparent gaps involving contracts, policies, procedures, regulations, or internal controls, who determines whether those issues warrant formal compliance review?

10. If requested contracts, amendments, agreements, memoranda of understanding, the applicable Election Procedures Manual, or other governing documents cannot be produced, who determines whether that itself constitutes a compliance issue requiring further investigation or corrective action?

11. If a concern is determined to warrant formal compliance review, who is responsible for assigning ownership of the matter?

12. Who is responsible for coordinating any cross-department investigation?

13. Who determines whether corrective action is required?

14. Who verifies that corrective actions have been effectively implemented?

15. Who is responsible for monitoring for recurrence?

16. Who is responsible for formally closing the matter?

17. How is the reporting citizen informed of the outcome of the review?

Jamie's Timeline

s

Notable Governance Observations

x