17.01

Monitoring

Principle 17 - Evaluate Issues and Remediate Deficiencies

Attribute 17.01 - Management should remediate identified internal control deficiencies on a timely basis.

Attributes

The following attributes contribute to the design, implementation, and operating effectiveness of this principle:

• Reporting of Issues
• Evaluation of Issues
• Corrective Actions

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Jamie's Story

No examples are available to illustrate governance gaps for this attribute.

Election Anomalies

Arizona Senate Allegations

Arizona Senate allegations arose from MC's failure to recognize the Arizona Senates Oversight Role. These allegations were investigated and reported on by the Arizona Attorney General's Office 2020 General Election Investigation. These allegations would not have occurred had MC leadership taken action to identify, investigate and remediate internal control issues associated with the 2020 General Election. This applies to the following allegations.

• Maricopa Election Management Server (2020)
  • MC EMS 2020 - Election Management System Database Purged
  • MC EMS 2020 - Election Files Deleted
  • MC EMS 2020 - Corrupt Ballot Images
  • MC EMS 2020 - Missing Ballot Images
  • MC EMS 2020 - Failure to Follow Basic Cyber Security Practices
  • MC EMS 2020 - Subpoenaed Equipment Not Yet Provided
  • MC EMS 2020 - Anonymous Logins
  • MC EMS 2020 - Dual Boot System Discovered
  • MC EMS 2020 - Operating System Logs Not Preserved
  • MC EMS 2020 - Internet Connections to the EMS

Maricopa Dropbox Collection (2020)

Governance issues identified from Arizona Attorney General's Office 2020 General Election Investigation of Arizona Senate allegations of Maricopa County Election Department - Drop Box Collections issues. Citizens identified problems with the chain of custody documentation soon after the 2020 General Election. However, MC management did not seek to understand the issue. Intervention by the AZ AG's inspector was necessary to formally acknowledge the allegations and identify procedure violations as the cause. See the heading Deviation: Allegations Confirmed from Maricopa Dropbox Collection (2020) webpage for additional details. Supporting information is available from the following:

• See the heading Deviation: Missing Entries on Election Forms from Maricopa Dropbox Collection (2020) webpage.
• See the heading Deviation: Missing Ballot Counts from Maricopa Dropbox Collection (2020) webpage.
• See the heading Deviation: Used Email instead of EVBTS Forms from Maricopa Dropbox Collection (2020) webpage.
• See the heading Deviation: Unfulfilled Party Representation Requirements for Couriers from Maricopa Dropbox Collection (2020) webpage.

Unfortunately, the AZ AG's inspector's report did not identify any corrective actions to the confirmed allegations. See the heading Noteworthy: Consequences Unknown from Maricopa Dropbox Collection (2020) webpage for details.