15.08

Information and Communication

Principle 15 - Communicate Externally

Attribute 15.08 - Based on consideration of the factors, management selects appropriate methods of communication. Management evaluates the entity's methods of communication on a periodic and ongoing basis so that the organization has the appropriate tools to communicate quality information throughout and outside of the entity on a timely basis.

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Jamie's Story

2020 -General Election

Maricopa County's performance with the tabulation of ballots during the 2020 General Election deviated significantly from past elections. Any rationalization to attribute the results to Covid-19 public health mandates could be discredited given that Maricopa County's performance was substandard to the tabulation of results nationwide, which were also operating under Covid-19 public health mandates. The external communications did not adequately address the public's concerns. Communications were untimely given the weeks of delays.

Election Anomalies

No examples are available to illustrate governance gaps for this attribute.