Proposed Bill
This is a place saver. This page will explain how to learn more about the proposed bill.
This page is not ready to be proof read.
Proposed Solution
There is already a citizen complaint process established with Title 11, which defines statutory requirements for counties. Citizen complaints are currently addressed by A.R.S. 11-1608. Complaints; procedures. By the way, if you have a complaint, you may be better off finding a lawyer than filing a complaint with the county based upon this paragraph from the statute, "Any facts relevant to, and the legal basis for, the complaint." [Emphasis added] Citizens can observe deviations from good business practices and good governance without having knowledge of the legal basis.
There is a precedence for having statutory requirements to allow a citizen to complain to their county. The goal is to change Arizona statutes to create a process for addressing citizen complaints and ensure counties are following the process by having process oversight by an independent state government entity.
The process would consist of the following key steps:
- A citizen, organization or county employee may submit a complaint (or concern) by accessing a page on the county's website.
- The county assigns a tracking number and then reviews the concern to assess risk and significance from compliance and/or poor governance perspectives.
- The cause of a deviation from laws, procedures or good governance
is concerned, if necessary. Question 101 (concerned?? considered? researched?) [This is a place holder for future editing] - Corrective Action Plan to address the causes of deviations. Question 102 (meaning? Need sentence) 🔴🔴
- The original issue may be closed out after the appropriate corrective actions have been implemented and documented as necessary, and the citizen has been informed of county's response. This response may include a description of completed actions to address their concern, or no action, if the concern cannot be validated.
