14.06
Information and Communication
Principle 14 - Communicate Internally
Attribute 14.06 - Personnel use separate reporting lines to go around upward reporting lines when these lines are compromised. Laws and regulations may require entities to establish separate lines of communication, such as whistleblower and ethics hotlines, for communicating confidential information. Management informs employees of these separate reporting lines, how they operate, how they are to be used, and how the information will remain confidential.
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Jamie's Story
No examples are available to illustrate governance gaps for this attribute.
Election Anomalies
Elections personnel had identified issues with the Sharpie Marker, which was acknowledged by the Maricopa County Assistant Director of Recruitment and Training in email. The Assistant Director asked voting center personnel to suspend the use of Sharpie Markers, which would have been appropriate. However, the email then directed voting personnel to distribute Sharpie Markers to Voters on Election Day with known issues and concerns.
The Assistant Director requested the email recipients, "Please message this to your Inspectors..." The very people you would expect to uphold the internal controls (i.e., inspectors) were being asked to violate controls. Apparently, these Inspectors did not use their position to elevate their concerns, if they were to do the "right thing."
