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Vision

Arizona citizens can readily find out how to submit their concerns to their County Officials for resolution.

Purpose

The purpose of this website is to inform the Arizona citizens of governance gaps at the county level and ask for your support to resolve these weaknesses with changes to the Arizona Revised Statutes (A.R.S.).

Objective

Present a bill to the Arizona Legislature that will change the A.R.S. by December 2026. Create a new statute or revise an old statute to hold Arizona counties accountable to a process that allows citizens to file complaints, which will be addressed or resolved by a Compliance Review and Corrective Action Framework. This bill promotes transparency, accountability, consistency, and continuous improvement while strengthening public confidence in local/county/state government.

Arizona Citizen Voice

Arizona Citizen Voice (ACV) is an independent organization trying to get Arizona Senators and Representatives to take action on behalf of all of Arizona's citizens, passing legislation in 2027 to hold Arizona Counties accountable to valid citizen complaints.

This is an all-volunteer organization. We do not receive funds from any outside entity. Please check out the About Us webpage if you would like to learn more.

We seek to implement is a process that each Arizona County must implement to receive complaints from its citizens about inefficiencies or abuses of County governance, which will be tracked and addressed from a compliance perspective. Significant concerns may require investigation whereas some complaints may be closed without action if county actions are considered appropriate. The most significant aspect of this initiative is to hold a specific county employee responsible for addressing the citizen's complaint, assessing compliance and managing a response. An Arizona State department or agency will provide independent oversight to ensure the process is consistently applied across all counties with the intended results.


About You

Your voice is important. Abraham Lincoln made these remarks in this Gettysburg Address:

"...that this nation, under God, shall have a new birth of freedom—and that government of the people, by the people, for the people, shall not perish from the earth."

You may be able to help me with a case for action. I need justification to gain legislative support for a new Arizona law that will establish a process to review citizen complaints for governance gaps and implement corrective actions when appropriate. The problem becomes more significant with more examples. How can you help?

Send me details about a frustrating encounter with your county government. With your consent, I would use your unpleasant experience as data in support of a case for action. Your help will be needed to ensure your governance gap is a deviation from a standard. If you dive into this website, you will gain knowledge of the standards for good governance. 

You can help keep this idea in front of your Arizona Senator and Representatives. How can you help?

Following the November 2026 election, send your Senator and Representatives a message. Tell them you want to hold County government accountable to its Citizens. Ask them to support the proposed Bill.

The effort to get the bill approved by the Legislature and signed by the governor is being delayed until after the November 2026 election to allow you to vote for the candidates that you feel will support this effort. The delay will give us some time to draft the bill. The sense of urgency begins after the elections because the Legislature begins their annual review of Legislative initiatives in January 2027.

Our Video

Our Prayer

I hope you can join me in an effort to find the right words, said at the right time, to allow others to see how the proposed bill serves citizens and government. It is a desire to promote positive outcomes from a freedom to exchange ideas.

Lord, we believe the County leaders and employees can be fair and just if guided towards a process that seeks to understand before judgments are made. We have felt injustice from County and believe others have had similar experiences.

We are trying to be faithful to your desire for each of us to love you and love our neighbors.

We seek a process that facilitates cooperation between the State, Counties and their citizens.

Please grant us the knowledge and wisdom to advance this idea with faith and humbleness. Lord, please let us choose the right words for each opportunity to share our vision with others. We pray that our goal serves you. Amen.

Our Disclaimer

The contributors to this site believe it is the Arizona County processes that are broken, not the County employees. This website assesses County performance as a public stakeholder with a vested interest in county governance.

Our assessment was impeded by a lack of transparency. Maricopa claims they are under no obligation to create documents unless specified as a requirement within the Arizona Revised Statutes according to a Maricopa County's legal team's Defense Brief in a court case with me, Jamie Weinhauer Martin, as the Plaintiff. I had claimed the county had not fulfilled my Public Records Request.

This assessment relies on information collected during my interfaces with MC officials and employees. I have also had to rely on information in the public domain. This type of information was less than ideal for assessment purposes, but it was all that was available given that Maricopa County did not create the documents needed for a more accurate assessment. Therefore, this assessment has relied on the quantity of information, not the quality of information.

None of the findings of this report are of sufficient detail to identify misconduct or fraud. In fact, we believe all of MC employees are doing their best to adhere to the expectations of an organization with deficient governance practices. 

We identified numerous examples of poor governance during our assessment. In fact, there were too many to fix at one time; it would be too disruptive to County services to attempt such a lofty goal. Instead, good governance would prioritize governance problems and implement improvements within the budgetary constraints.

In our opinion, the fundament governance gap is a lack of responsiveness to citizen complaints about poor governance. We have been unable to identify a publicly accessible county process that 1) receives and tracks citizen complaints, 2) performs a compliance review to determine the significance of the problem, 3) assigns responsibility to an individual when a deficiency must be resolved, 4) investigates the issue, 5) creates corrective actions based on the cause of the problem, and 6) monitors the implementation and effectiveness of corrective actions. Process steps 1, 2 and 3 are the Complaint Process and steps 4, 5 and 6 are the Corrective Action Process. If implemented together, public trust in County increases by formally acknowledging their concerns and County performance improves with the implementation of each corrective action.

Start Your Journey

Choose your path:

📖 Read The Story 📊 Explore Governance Analysis
Follow the chronological narrative of events
that revealed governance gaps.
Dive into structured analysis
using the Green Book framework.
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